Shipping & Returns
01
Shipping Policy
Shipping
Shipping Timeframe
All orders within Canada qualify for free shipping.
Shipping durations typically range between 1 to 3 weeks, depending on the specific location within Canada. Please note that shipping times may vary due to external factors like weather conditions, holidays, or unforeseen circumstances.
Order Processing
Once your order is successfully placed, our team ensures prompt processing within 1-2 business days.
You will receive a confirmation email with your order details and a tracking number to monitor your package’s progress.
Delivery Locations
We ship to all provinces and territories across Canada, including remote areas. However, please expect potential longer shipping times for more remote locations.
02
Return Policy
Returns
Customer Support
At Bamboo Sunglasses Canada, we strive to ensure your satisfaction with every purchase. If for any reason you are not entirely happy with your bamboo sunglasses, we offer a straightforward return policy to facilitate a smooth and hassle-free process.
Eligibility for Returns
To be eligible for a return, items must be in their original condition, unworn, unused, and in their original packaging.
Returns must be initiated within 30 days from the date of delivery.
Refund Process
Upon receipt of the returned item(s) and verification of their condition, we will initiate the refund process.
Refunds will be issued to the original payment method used for the purchase.
Please allow up to 5-7 business days for the refunded amount to reflect in your account, depending on your financial institution’s processing time.